Valverax is driven to provide the best affordable new construction & home improvement solutions with excellent customer service. In addition to providing consumers with the highest quality products available in the industry, Valverax continues to grow and service families across Charlotte, NC area. We are dedicated to continuous improvement of product, service, and processes.

Working for Valverax  is more than a job, it is an opportunity to build a lifelong career with a company that recognizes hard work and dedication.

Job Summary

The Sales Representative is responsible for presenting Valverax solutions to homeowners. A successful Sales Representative will achieve individual sales goals through assertively gathering information from customers and their environment, creating a custom solution, and presenting a compelling case for customers to choose Valverax . Read customer wants and needs and translate our product offerings to match. Plan for and deliver effective follow up with prospects. Proactively seek out new referrals through customer relationship networking. Continually strive for a 100% “Very Satisfied” customer experience every time.

The Sales Representative’s duties include building relationships and closing sales through consistent and effective delivery of our proven sales model. The Sales Representative is will need to:

● Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.

● Adopt and deliver a structured sales presentation.

● Prepare and present a price quote at appointment.

● Follow up and respond to all customer questions.

● Achieving individual sales and customer satisfaction goals and objectives.

● Effectively presenting Valverax solutions to customers.

● Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.

● Maintaining exceptional level of expertise of products/services relating to Valverax’s customers.

● Ensuring quotes and orders are accurate following company sales process.

Other Responsibilities Include But Are Not Limited To:

● Actively represent Valverax at company sponsored events, invitations to discuss and/or present Valverax products, and/or builder home shows.

● Thanking clients and encouraging lead and referral generation.

● Working variable, non-traditional hours making themselves available for customers during evenings and weekends.

Required Knowledge, Skills, Abilities and Key Competencies

● Able to earn trust and credibility with customers

● Provides superb customer service and generates referrals from one customer to others

● Skilled at relating to a variety of customers – balances poise and integrity with a service mentality

● Works collaboratively with Valverax team members and customers

● Enjoys working in fast-paced environment with a high sense of urgency

● Strong problem-solving skills

● Energized by meeting and engaging new people, skilled networker

● Demonstrates confidence balanced with humility

● Tenacious, able to persevere through sales challenges and setbacks

● Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available

● Excellent influencer- can sell something new, shift paradigms, conveys the value proposition

● Seeks out internal experts and utilizes their knowledge

● Adaptable to changing processes and priorities

● Works well without close supervision but always keeps their manager informed.

● Focuses on details and follow through

● Proficiency with Microsoft Office and smart devices, and ability to quickly learn internal software programs and applications

Minimum Education/Experience

Individual should have:

● The ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Preferred Education/Experience (Optional)

● Bachelor’s degree (B. A.) from four-year college or university;

● Or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements.

Language and Communication Skills

● Ability to read and analyze documents related to contracts and work documents.

● Ability to write reports and business correspondence.

● Ability to verbally present information and respond to questions from customers, managers, and the general public.

Travel Requirements

A majority of the travel will be local with regular visits to showrooms, job sites and customer locations with some exceptions. These exceptions include, but are not limited to, trainings in other branches and training with Valverax. Individual must have a company-compliant driving record and valid driver’s license to perform the necessary travel for the position.

Additional Information

● This is a full-time position that will require overtime during peak seasons.

● Occasional night and or weekend work is required.

● Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

● Compensation is 100% commission-based and is structured in a beneficial way for those who work hard and produce results

 

To apply, email a video of why you would make a great fit to careers@valverax.com.

Job Responsibilities 

• Answer all incoming calls, texts, emails. Notate and relay messages.
• Schedule appointments for sales reps
• Create / update sales reps calendars with appointments
• Stay on top of all lead sources
• Track and report daily statistics (calls, contacts, etc.)
• Make follow up calls and emails to potential clients
• Enter / update customer info into the CRM
• Make follow up call after appointments to get feedback on sales rep
• Maintain office cleanliness

Additional Information

● This is a full-time position

● Compensation is  either hourly or salary based on experience an range from $15 – $20 per hour.

 

To apply, email a video of why you would make a great fit to careers@valverax.com.